Festival Rules
- The Festival Pass price is inclusive of all relevant taxes.
- Each Festival Pass is valid only for one person only and entitles the holder entry to festival area on the specified days of the festival. This Festival Pass entitles the holder to the music concerts, opted-in activities and experiences, and meals mentioned on the Festival Pass, for the date(s) that the Festival Pass has been purchased for.
- The Festival Pass includes accommodation as mentioned on the Pass purchased by you. The details of accommodation shall be shared on the registered email id.
- The Festival Pass does not include transportation and alcoholic and non-alcoholic beverages. Please note that ground transport will not be provided to and from hotels for attendees.
- Accompanying children upto the age of 12 have FREE entry to the festival. This is applicable for one child with one adult/ one paid festival pass only, provided it is possible to accommodate the child in the same room as the Adult. Rooms have a limit of accommodating maximum 3 persons.
- Rooms allotted could have either twin sharing beds or queen size beds. We will not be able to entertain preferences on this.
- If a triple sharing room is booked, an extra bed will be provided.
- The walks and visits, talks, craft sessions, music DIY sessions conducted through the festival have limited capacity and hence have to be opted-in for by the attendee.
- The event schedule and the performers are subject to change.
- No partial or full refunds will be offered if case any activity, experience or concert has to be unfortunately cancelled due to unsuitable weather, or any other event beyond our control.
- Enjoy your alcoholic drinks responsibly. Those who appear to be drinking excessively or in inebriated state may be removed from the festival site. The festival management’s decision will be final on this.
- The entire festival area is a primarily no-smoking zone. Smoking is permitted only is designated Smoking Zones.
- Persons found to have entered the festival illegally will be reported to the police and will be put under the care of local police officials. The person will also be charged for compensation.
- Please respect local customs and local traditions. While the local residents are warm and friendly, do not indulge in intrusive behaviour that can cause annoyance. Kindly seek permissions before click pictures or videos of individuals and private spaces.
- Consumption of drugs is prohibited at the festival. Anyone found in indulging in the same will be removed from the festival site. The festival management’s decision will be final on this.
- Glass bottles, cans, fireworks, firearms, explosives, alcohol and any illegal substances are not allowed into the festival site.
- Sound recording using equipment or video recording using professional equipment is prohibited.
- Obstructing the view of others while in clicking/recording is not permitted.
- You Festival Pass entitles you to 2 Dinner, 2 Breakfasts and one Lunch.
- Lunch and Dinner will be served in Food Zone in the Festival area. A delicious spread of authentic Rajasthani food will be served. It may not be possible to cater to specific dietary requirements like gluten-free, dairy-free, vegan, etc.
- Breakfast will be a standard buffet served by the hotel where you will stay.
- Alcoholic and non-alcoholic beverages will be available for purchase at the venue.
- In case any attendee has to be removed from the festival area due to causing disturbance or violation of any of the festival rules, Festival Pass will not be refunded.
- The Festival is hosted at heritage venues with historical features including uneven surfaces and original architecture. By attending, guests acknowledge these inherent risks and agree that the Festival organizers shall not be liable for any personal injury.
- Agreement to the festival rules is needed to purchase Festival Pass. Please be sure to read and confirm all rules and regulations listed on the official website before purchasing Festival Passes. Please note that purchase of festival pass shall be deemed as agreement to all rules and regulations of the festival.
Cancellation, Transfer and Refund Rules
- On cancellation of the Festival Pass till 10-Sept-2025, 100% refund will be granted after deducting a processing fee of Rs.1900 per Guest.
- On cancellation after 10th September 2025, no refund will be granted.
- Please note, that the entire Festival Pass will get cancelled. Partial cancellation is not permitted. Remaining Guests can rebook afresh.
- Festival Pass can be cancelled by writing to us at hello@singingsands.in mentioning the Festival Pass details. This will be followed by a confirmation call by our team.
- On confirmation of cancellation of Festival Pass, Refund will be processed, if applicable and completed within 7 working days. The refund will be send to the same mode of payment that was used by the User to buy the Festival pass.
- Festival Passes are transferable to a friend or family member — just contact us to arrange the transfer.
Terms of use of the website
The domain name www.singingsands.in (hereinafter referred to as “Website”) is owned by Dancing Peacock LLP a company incorporated under the Companies Act, 1956 with its registered office at A-331, Triveni Nagar, Jaipur-302018, Rajasthan, India (hereinafter referred to as “Singing Sands”).
Your use of the Website and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If You transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with Dancing Peacock LLP and these terms and conditions including the policies constitute Your binding obligations, with Dancing Peacock LLP.
For the purpose of these Terms of Use, wherever the context so requires “You” or “User” shall mean any natural or legal person who is browsing the website or has made a purchase on the website. Singing Sands allows the User to surf the Website or make purchases without registering on the Website. The term “We”, “Us”, “Our” shall mean Dancing Peacock LLP.
When You use any of the services provided by Us through the Website, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. It is Your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.
ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by Singing Sands Policies ((including but not limited to Privacy Policy available at Privacy) as amended from time to time.
Membership Eligibility
Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the Singing Sands website and shall not transact on or use the website. As a minor if you wish to use or transact on website, such use or transaction may be made by your legal guardian or parents on the Website. Singing Sands reserves the right to terminate your membership and / or refuse to provide you with access to the Website if it is brought to Singing Sands’s notice or if it is discovered that you are under the age of 18 years.
Communications
When You use the Website or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.
Charges
Membership on the Website is free for buyers. Singing Sands does not charge any fee for browsing and buying on the Website. Singing Sands reserves the right to change its Fee Policy from time to time. In particular, Singing Sands may at its sole discretion introduce new services and modify some or all of the existing services offered on the Website. In such an event Singing Sands reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee Policy shall be posted on the Website and such changes shall automatically become effective immediately after they are posted on the Website. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws including those in India for making payments to Dancing Peacock LLP.
Use of the Website
You agree, undertake and confirm that Your use of Website shall be strictly governed by the following binding principles:
1. You shall not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website. We reserve Our right to bar any such activity.
2. You shall not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website or to any server, computer, network, or to any of the services offered on or through the Website, by hacking, password “mining” or any other illegitimate means.
3. You shall not probe, scan or test the vulnerability of the Website or any network connected to the Website nor breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other User of or visitor to Website, or any other customer, including any account on the Website not owned by You, to its source, or exploit the Website or any service or information made available or offered by or through the Website, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than Your own information, as provided for by the Website.
4. You shall not make any negative, denigrating or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by Us including the terms Singing Sands, singingsands.in, www.singingsands.in or otherwise engage in any conduct or action that might tarnish the image or reputation, of Singing Sands or otherwise tarnish or dilute any Singing Sands’s trade or service marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by us. You agree that You will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Website or Singing Sands’s systems or networks, or any systems or networks connected to Singing Sands.
5. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person’s use of the Website.
6. You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal You send to Us on or through the Website or any service offered on or through the Website. You may not pretend that You are, or that You represent, someone else, or impersonate any other individual or entity.
7. You may not use the Website or any content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Singing Sands and / or others.
8. You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules thereunder as applicable and as amended from time to time and also all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/VAT, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding Your use of Our service and Your listing, purchase, solicitation of offers to purchase, and sale of products or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.
9. Solely to enable Us to use the information You supply Us with, so that we are not violating any rights You might have in Your information, You agree to grant Us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights You have in Your Information, in any media now known or not currently known, with respect to Your Information. We will only use Your information in accordance with the Terms of Use and Privacy Policy applicable to use of the Website.
10. You shall not engage in advertising to, or solicitation of, other Users of the Website to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on the Website or related to us. You may not transmit any chain letters or unsolicited commercial or junk email to other Users via the Website. It shall be a violation of these Terms of Use to use any information obtained from the Website in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person other than Us without Our prior explicit consent. In order to protect Our Users from such advertising or solicitation, We reserve the right to restrict the number of messages or emails which a user may send to other Users in any 24-hour period which We deems appropriate in its sole discretion. You understand that We have the right at all times to disclose any information (including the identity of the persons providing information or materials on the Website) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, We can (and You hereby expressly authorize Us to) disclose any information about You to law enforcement or other government officials, as we, in Our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.
11. We reserve the right, but has no obligation, to monitor the materials posted on the Website. Singing Sands shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right, YOU REMAINSOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE WEBSITE AND IN YOUR PRIVATE MESSAGES. Please be advised that such Content posted does not necessarily reflect Singing Sands views. In no event shall Singing Sands assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on the Website. You hereby represent and warrant that You have all necessary rights in and to all Content which You provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libellous, tortious, or otherwise unlawful information.
12. It is possible that other users (including unauthorized users or “hackers”) may post or transmit offensive or obscene materials on the Website and that You may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about You due to your use of the Website, and that the recipient may use such information to harass or injure You. We does not approve of such unauthorized uses, but by using the Website You acknowledge and agree that We are not responsible for the use of any personal information that You publicly disclose or share with others on the Website. Please carefully select the type of information that You publicly disclose or share with others on the Website.
13. Singing Sands shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).
Contents Posted on Site
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music and artwork (collectively, “Content”), are the sole property of Singing Sands. Except as expressly provided in these Terms of Use, no part of the Website and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, Website or other medium for publication or distribution or for any commercial enterprise, without Singing Sands’s express prior written consent.
You may use information on the products and services purposely made available on the Website for downloading, provided that You (1) do not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) do not make any additional representations or warranties relating to such documents.
Disclaimer of Warranties and Liability
This Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through this site are provided on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Singing Sands does not warrant that:
• This Website will be constantly available, or available at all; or
• The information on this Website is complete, true, accurate or non-misleading.
Singing Sands will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. Singing Sands does not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; their servers; or electronic communication sent from Us are free of viruses or other harmful components.
You will be required to enter a valid phone number while placing an order on the Website. By registering Your phone number with us, You consent to be contacted by Us via phone calls and/or SMS notifications and whatsapp messages, in case of any order or service related updates. We will not use your personal information to initiate any promotional phone calls or SMS.
Services
Payment
While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:
1. Lack of authorization for any transaction/s, or
2. Exceeding the preset limit mutually agreed by You and between “Bank/s”, or
3. Any payment issues arising out of the transaction, or
4. Decline of transaction for any other reason/s
All payments made against the purchases/services on Website by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Website will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Website.
Before shipping / delivering your order to you, Singing Sands may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to Our Users.
Further:
You understand, accept and agree that the payment facility provided by Singing Sands is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, collection and remittance facility for the Transactions on the Singing Sands Website using the existing authorized banking infrastructure and Credit Card payment gateway networks. Further, by providing Payment Facility, Singing Sands is neither acting as trustees nor acting in a fiduciary capacity with respect to the Transaction or the Transaction Price.
Singing Sands reserves its right to initiate civil and/or criminal proceedings against a user who, files a invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, Singing Sands may at its sole discretion suspend, block, restrict, cancel the Display Name [and its related Display Names] of such user and/or disqualify that user and any related users from availing protection through this program. Any person who, knowingly and with intent to injure, defraud or deceive, files a Fraudulent Complaint containing false, incomplete, or misleading information may be guilty of a criminal offence and will be prosecuted to the fullest extent of the law.
Indemnity
You shall indemnify and hold harmless Singing Sands, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.
Applicable Law
Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Jaipur.
Trademark, Copyright and Restriction
This site is controlled and operated by Singing Sands and products are sold by Singing Sands. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on Website is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.
Trademark complaint
Singing Sands respects the intellectual property of others. In case You feel that Your Trademark has been infringed, You can write to Singing Sands at hello@singingsands.in
Limitation of Liability
IN NO EVENT SHALL SINGING SANDS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THESE TERMS OF USE, EVEN IF USER HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.
Contact Us
Please contact us for any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Website.
Grievance officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr. Naveen Tripathi
Dancing Peacock LLP
Email: naveen[at]dancingpeacock.in
Profanity Policy
Singing Sands prohibits the use of language that is racist, hateful, sexual or obscene in nature in a public area. This policy extends to text within listings, on all other areas of the site that another User may view. If the profane words are part of a title for the item being sold, we will ‘blur’ out the bulk of the offending word with asterisks (i.e., s*** or f***).
Please report any violations of this policy to the correct area for review:
* Report offensive Display Names
* Report offensive language in a listing or otherwise
If a feedback comment; or any communication made between Users on the Website; or email communication between Users in relation to transactions conducted on Website contain profanity, please review Our feedback removal policy and submit a request for action/removal.
Disciplinary action may result in the indefinite suspension of a User’s account, temporary suspension, or a formal warning.
Singing Sands will consider the circumstances of an alleged policy violation and the user’s trading records before taking action.
Violations of this policy may result in a range of actions, including:
1. Limits placed on account privileges;
2. Loss of special status;
3. Account suspension.
Other Businesses
Singing Sands does not take responsibility or liability for the actions, products, content and services on the Website, which are linked to Affiliates and / or third party websites using Website’s APIs or otherwise. In addition, the Website may provide links to the third party websites of Our affiliated companies and certain other businesses for which, Singing Sands assumes no responsibility for examining or evaluating the products and services offered by them. Singing Sands do not warrant the offerings of, any of these businesses or individuals or the content of such third party website(s). Singing Sands does not endorse, in any way, any third party website(s) or content thereof.
